MrWest Casino MrWestCasino
Log in

Privacy Statement

This Privacy Policy explains how MrWest collects, uses and protects personal information when you register, use or otherwise interact with our services. We describe the types of data we process, why we process it, how we keep it secure and the choices available to you. We are committed to handling your privacy with care and to providing clear information about your rights.

Types of data collected

Personal data

  • Identity and contact details: name, date of birth, email address, telephone number and postal address.
  • Account and verification data: account username, password (stored securely), identity documents and verification records used for KYC checks.
  • Payment details: card information, bank account or cryptocurrency wallet identifiers used to process deposits and withdrawals.

Technical data

  • Device and connection information: IP address, device identifiers, browser type and operating system.
  • Usage and diagnostic data: pages visited, session times, click behaviour and error logs.
  • Cookies and similar tracking technologies used for site functionality, analytics and personalised content.

Transactional and activity data

  • Transaction history: deposits, withdrawals, wagers, wins and losses.
  • Account activity: game activity logs, bonus use, support interactions and any messages you send to our team.
  • Risk and compliance records: results of anti-fraud, anti-money-laundering and responsible-gambling checks, and any records required for regulatory compliance.

Use of information

We use information to operate and improve the service, including to open and manage accounts, process payments, verify identity, prevent fraud and comply with legal obligations. Data is also used for security, customer support, internal analytics and, where you have given consent, marketing communications. Aggregated or anonymised information may be used for reporting and service development.

Data protection practices

We implement industry-standard measures to protect your information, such as encryption in transit, access controls, secure storage and regular staff training. Third-party processors are selected carefully and contractually required to maintain appropriate security. No system is completely secure, so we ask you to protect your account credentials and notify us of any suspected unauthorised access.

Cookies and tracking technologies

Cookies and similar technologies are used for essential site functions, remembering preferences, analytics and advertising. You can manage cookie preferences via your browser or the cookie settings provided on the site. Disabling certain cookies may affect how the service functions.

User rights

You have rights in respect of your personal information, including the right to access, correct or update data, request restriction of processing, request deletion where permitted, portability of data you have provided and to withdraw consent for direct marketing. You also have the right to object to certain processing activities and to lodge a complaint with a relevant supervisory authority.

Access, correction and deletion of data

To exercise your rights, contact [email protected]. We will verify your identity before fulfilling requests and will inform you if any information must be retained for legal or compliance reasons. Some requests may be subject to statutory or operational limitations.

Information sharing and third parties

We share information with service providers who perform functions on our behalf, such as payment processors, identity verification, customer support, analytics and fraud prevention. We may also disclose information to comply with legal obligations, to enforce our terms or to protect rights and safety. Where transfers outside the UK or EEA are necessary, appropriate safeguards will be applied.

Privacy policy updates

We may update this policy to reflect legal, operational or technological changes. Any material changes will be posted on the site and the policy will indicate when it was last revised. Please review the policy periodically for updates to how Mr West handles personal information.